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930k App Privacy Policy
This page clearly states the data protection, cookies and user rights of the 930k App; the same policy also applies when accessing from Dhaka, and communications related to bKash, Nagad or Rocket are given special attention.
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The policy is short, but useful
291,406 active users
Accounts are active in 18 markets including Bangladesh
171+ titles
Site loads quickly at 99.7% uptime
Launched in 2016
Dhaka-based users log in regularly
Data collection: 4 clear sections
930k App collects four types of
Device information
Model, operating system and browser version are read
Usage information
Which page was opened is briefly recorded
Account information
Name, contact and login history are kept separate
Payment information
References related to bKash, Nagad and Rocket are kept only for processing
Basis for processing: 3 reasons
Each use is for a clear purpose
Service operation
This information is needed to ensure login, account verification and page loading
Security
The system detects unusual logins, fraudulent sessions and risky behavior
Legal requirements
Some data is stored under retention policy since 2016, especially for complaints and audits
How data is used
The first task is to keep the service running
Login is fast based on your preferences, and sessions stay stable when accessing from Dhaka or Chittagong Login instructions And Steps to open a new account You can view
Usage history helps support; if any issue is reported, the support team reviews 12 minutes of logs to find the cause
References from bKash, Nagad or Rocket are used only for matching; not for separate promotions or sales
Data sharing and processors
There are third parties, but limited
Hosting, analytics and support tools require some processors; they only follow specific instructions and do not use the data themselves
Caching and delivery tools are used to keep load fast in Dhaka's local network; these services are covered under security agreements
No partner is allowed to sell your profile; data sharing outside the 930k App's operations is prohibited
Cookie and tracking controls
Sessions cannot be maintained without
Session cookies, preference cookies and security tokens are used; these help with login, language settings and fast page loading
Cookies can be disabled from the browser, but then some features may be slow; using Chrome on Android makes control easier
Occasionally small tracking signals are needed to measure performance, but personal messages are not read
International transfers
Data may be transferred abroad
Some servers are not in Bangladesh, so limited data may be processed in other regions, but the same security rules apply there as well
Encryption and permission controls are in place at every stage of the flow, so requests sent from Dhaka go securely
Your rights and how to exercise them
All five rights can be exercised
You can request to view, correct, delete, object to, and restrict your information; identity verification is required for each request
If you wish Contact page From write, or Help Center Use Support; typically replies within 1 business day
Decisions are made in accordance with the data laws of the selected country, and your request records may be kept for a short period
Data retention period
Data remains with account
Core data is stored on active accounts; login history and security logs usually rotate within a limited time.
Some documents may be kept longer for legal reasons, but unnecessary notes are not kept permanently.
Contact and complaints
One clear path suffices
If you have privacy questions, contact the team; Dhaka, Narayanganj or Sylhet, wherever you are from, the same process applies.
If you think information has not been properly handled, you may file a complaint; after verification, a written response is sent.
Use the 930k App in accordance with the privacy policy, data protection and cookie rules.